Wishes and Messages

Best im sorry letters

  1. Home
  2. 1st Anniversary Wishes
  3. Best im sorry letters
Best im sorry letters
September 21, 2018 1st Anniversary Wishes 2 comments

Here are tips for writing the best letter and example letters you can use. better. You can say “I'm sorry,” but if you do not have any intentions of.

How to Write an Apology Letter

Sample Apology LettersForming Your ApologyApologizing CorrectlyFormatting Your LetterShow 1 more...Show less...Article SummaryQuestions & AnswersRelated Articles

This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. Together, they cited information from 12 references. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article meets our high standards.

wikiHow marks an article as reader-approved once it receives enough positive feedback. This article has over 1,526,386 views, and 92% of readers who voted found it helpful. It also received 49 testimonials from readers, earning it our reader-approved status. Learn more...

While apologizing in person often conveys more sincerity, there are times when a formal, written apology might be your only option or could otherwise be the preferred method. To write an apology letter, you'll need to address your error early in the letter, acknowledge the other party's hurt feelings, and accept full responsibility for your part in the matter. In many cases, you'll also need to offer a solution that will fix any underlying issues related to the original problem. If you want to make sure that your apology is effective and doesn't cause even more hurt, aim for both clarity and sincerity while you write.

Steps

Part 1

Forming Your Apology

  1. 1

    State what your letter is about. It’s a good idea to begin by letting them know that this letter is an apology. This will give them the chance to put themselves, emotionally, in the right place to read the rest of your letter. You don’t want them to be confused about why you’re writing or what you’re going to say.[1]
    • Say something like: “I wanted to write you a letter to apologize for what i did”.
  2. 2

    State your mistake and be nice about it. Now that you’ve acknowledged that you’re apologizing, say what you’re apologizing for and why it was incorrect. Be very exact and descriptive don't leave any thing out. By fully putting it out there in the open, the person that you’re apologizing to will know that you do really understand what you did.[2]
    • Say something like: “What I did last weekend was horribly inappropriate, disrespectful, and wildly selfish. Your wedding is supposed to be all about your happiness and celebrating your love. By proposing to Jessica, I turned that focus on to me. I tried to steal your moment and that was wrong.”
  3. 3

    Acknowledge how much you have hurt them. Acknowledge that they have been hurt and that you understand just how hurtful it was. This is usually a good time to also mention that you never intended for them to be hurt.[3]
    • Say something like: “Jacob told me that my actions ruined not only your experience of your wedding, but also are now making your honeymoon less than the incredible experience that it should be. I hope you understand that that was never my intention. I wanted you to be able to look back on this time and remember only happy things but I have ruined that with my selfish actions. I've robbed you of those happy memories. While I can't truly know how this feels to you, I can certainly understand that what I did was one of the worst things I could possibly have done to you.”
  4. 4

    Express your gratitude. If you want to, though it is not required, you can acknowledge all the hard work and good things that they've done for you in the past. This shows them that you appreciate them and can help show that you really do feel bad about what you've done.[4]
    • Say something like: “This is an especially terrible thing for me to have done to you after how warmly you have accepted me into your family. You have not only shown your incredible, beautiful love to my brother, but you have also shown me support and kindness that I never could have possibly expected. To hurt you in this way was an insult to all the things that you have done for me and I hate myself for that.”
  5. 5

    Accept responsibility. This is one of the most important parts of an apology but can be the hardest to say. Even if the other person did make some mistakes, acknowledgement of that does not belong in this letter. What you do need to do is admit your responsibility for your mistake openly and without reservation. You might have had good reasons for doing what you did but that shouldn't keep you from saying that your actions caused someone to get hurt.[5]
    • Say something like: “I would try to offer an explanation for what I did, but there are no excuses. My intentions, though good, don't matter here: only my poor choices. I absolutely take responsibility for my selfish actions and the terrible pain I have caused you.”
    • Don't make excuses for your actions but you can explain your reasoning very carefully. If you really feel like it's needed or would make the situation better, you can explain why you made the choice that you made. This should be done only if you think understanding your choices would give the person you hurt some comfort.
  6. 6

    Offer a solution that will lead to change. Just saying that you're sorry isn't really enough. What really gives an apology some punch is finding a way to solve the problem in the future. This is better, even, than just saying that it will never happen again. When you offer a plan for change and how you're going to go about it, this shows the person that you're really serious about making the situation better.[6]
    • Say something like: “But just being sorry isn't enough. You deserve better. When you come home, Jessica and I would love to throw a big welcome-home party in your honor. This will be the party to end all parties and it will be 100% devoted to celebrating the incredible love you share with my brother. If you would rather not do this, that's fine: I just want to find some way to help you create the incredible, happy memories that I took away from you. ”
  7. 7

    State a desire to have better interactions in the future. You shouldn't just outright ask for forgiveness. This places demands, whether you intend it or not, on a person whom you have already wronged. It is better to express what you really want, which is for the two of you to interact in a better way in the future.[7]
    • Say something like: “I can’t expect your forgiveness, though I certainly hope for it. All I can say is that I truly want things to be okay between us. I want you to feel okay and eventually even happy when you're around me. I want to earn back the wonderful relationship that we had. Hopefully, in the future, we can find a way to move past this and create happier times together.”

Part 2

Apologizing Correctly

  1. 1

    Don't promise change unless you are 100% sure you can deliver. This is very important. If you made a mistake that you feel you are likely to repeat or that stems from inherent differences in personality or values, you do not want to promise them that you will change. This is because you will likely make the mistake again and future apologies, for anything really, will ring hollow.[8]

  2. 2

    Watch what language you use. Apologizing is a skill. We naturally don't want to do it and will fight against it a lot of the time. This is why, if you want to apologize correctly, you'll want to be careful about your language. Some phrases and words sound like an apology but actually make the situation worse because they show that you really aren't sorry. It's easy to use these words by accident, so be conscious as you're writing your letter. Examples include:[9]
    • "Mistakes were made..."
    • "If" statements like "I'm sorry if your feelings got hurt" or "If you felt bad about this..."
    • "I'm sorry that you felt that way."
  3. 3

    Be sincere and genuine. When you apologize, you need to be sincere and genuine about it. If you can't be, in some cases it might be better to wait until you really are sorry before apologizing. When you write your letter, skip the form language and cliches. Don't just copy some letter that you find on the internet. You want what you say to be specific to your situation so that the person you're apologizing to knows that you really understand what happened and why it was bad.[10]

  4. 4

    Keep expectations and assumptions out of your letter. You don't want your letter to sound demanding, rude, or create further insult. You don't want to try to or appear to try to guilt someone into forgiveness. You don't want to make assumptions about how they feel or why they're upset, because you might end up showing how little you understand about what happened. With all of the language you use, it's better to take a tone that is humble and leaves them feeling in control of the situation. This sort of language is most likely to help them forgive you.[11]

  5. 5

    Wait a day or two before mailing it. If possible, wait a few days before sending your letter. You want to be able to read it when you're a little more emotionally removed from what you wrote.

Part 3

Formatting Your Letter

  1. 1

    Choose the best way to start the letter. With an apology, you'll want to start your letter with the usual "Dear,....." It is better not to get flowery with your language at the start of the letter and to keep the salutation as basic as possible.

  2. 2

    End your letter gracefully. If you don't know how else to end your letter, default to the basic "Sincerely..." However, you can also get a little more creative if you want to keep the letter sounding less like a basic letter. Try phrases like "I sincerely thank you for hearing me out" or "Again, I deeply apologize for the problems my actions caused, and I hope I can work to make it right."

  3. 3

    Account for a formal apology. If you're writing an apology letter in a professional or formal setting, then you're going to need to be sure that the letter looks formal. Aside from having it nicely printed, you should also add things like the date, your name, the name of your organization, your written signature, and other formatting associated with a formal letter as needed.[12]
    • You'll also need to adjust the syntax of your letter to sound formal and better fit the situation.

Community Q&A

Add New Question
  • Question

    Should I decorate the letter or keep it simple?

    You should keep it simple and professional. You don't want it to look like a joke or like you are not taking the apology seriously.

  • Question

    How do I apologize for something that is being overreacted?

    Different people react to things in different ways; what to you may seem an overreaction is very real to that person. Apologize sincerely and offer to make amends.

  • Question

    I am required to write an apology letter for something I never did. What should I do?

    Acknowledge how the other person feels. Be empathetic and sincere in acknowledging their pain, fear or disappointment. If the letter is being forced by the courts or mediation, then both parties know that it is not "genuine" as it is not spontaneous. However, by letting the other party know that you at least understand how they feel, you may help heal the rift. If the powers that be demand that you accept responsibility for something you truly didn't do, then you have a more difficult situation. You can stand on your principles and refuse but there may be consequences.

  • Question

    How can I write a patient to doctor apology letter? I was awful to my doctor and I want to say sorry.

    Dear Dr [last name here] I'm writing to apologize for the way I acted towards you at my last appointment. I fully regret the words I said and should not have told how to do your job, I take full responsibility for everything that happened and hope we can move past this incident. Yours Sincerely... [Your signature here)

  • Question

    How can I write an apology letter for having food in a dorm?

    If it is to the staff, write a letter stating why you brought food in, and that you will respect the dorm and not do it again. If it is to a roommate, it is best to apologize in person.

  • Question

    How can I figure out why I did something bad?

    If someone is upset with you, tell them this: "It seems as if I hurt your feelings without realizing it. It was never my intention to hurt you, so could you please tell me what I did so I can learn from my mistake? I am not quite sure where I went wrong."

  • Question

    How should I give this letter to my friend? Is there a correct way?

    You could mail it to them, which could make it feel more sincere and give them a chance to think it over and accept the apology before seeing you. You could also say, "I just wanted to give you this letter" and give it to them the next time you see them, as long as it's not an inconvenient time (e.g., they're out and about and have nowhere to put it).

  • Question

    How do I write a letter required by the police if I am not sorry?

    Try to sound as sincere as possible. Try looking at your crime through the victim's perspective.

  • Question

    How do I apologize to the government for using a false name?

    Just be straight forward. Admit your at fault, apologize, tell them it was a silly idea to use a false name and that you now realize you could have been more mature.

  • Question

    How do I write an apology letter for not picking up my friend at the airport?

    Say sorry, explaining briefly why you did not show up. Explain how you will ensure it doesn't ever happen again. Ask for forgiveness.

Show more answers

Ask a Question

Tips

  • Simply say what you mean and mean what you say. Sincerity is key. If you make a promise, stick to it.
  • You may have to bury your pride when you apologize. Pride gets you nothing; good relations can often become priceless.
  • Make sure that your letter is not too short. Just two or three sentences will not do the trick here. Show the person that you put time and effort into this letter.
  • If you have difficulty with wording your letter, ask a friend or family member for assistance. They will know what is expected of you, and be more than happy to help.
  • Make sure the letter is short and sweet; get to the point and take full responsibility.
  • Try to state that it was your fault, do not attempt to blame it on someone else. This shows responsibility and maturity.
  • Try to explain why you did what you did. It might make the person feel better if they know you weren't being malicious.

Warnings

  • Don't add anything that makes the person feel bad. They will not take the letter to heart, and probably won't forgive you.
  • Remember that sorry doesn't magically fix everything. If the other person decides not to forgive you, move on and know that you tried.

Start by using one of these 6 apology email templates. When something goes wrong, sending a polished, professional apology letter to your customers is I'm sorry about {insert problem here}. . When it comes to writing apology emails, admitting to your mistakes and having empathy are the best things.

Apology Love Letters

best im sorry letters

Brought to you by Front, the collaborative inbox for teams. Check out our email inbox used by Shopify, HubSpot, and more than 5,000 teams worldwide.

It takes 12 great customer experiences to make up for a single bad one. When something goes wrong, sending a polished, professional apology letter to your customers is the first step to making it right again.

Whether it’s a scheduling mishap, a bug in your product, or something more serious like an app outage or security breach, communicating about mistakes with customers certainly isn’t easy. The good news? Sending an apology email is your chance to start a healthy conversation and potentially build a stronger relationship with your customers.

Crafting a message that strikes the right tone for your apology can certainly be an art — and we can learn a lot from seeing how others do it. We collected a few real examples from customer success managers and company leaders. They contain great copy for admitting your mistakes, apologizing, and setting customers up for future success.

When you're sending an apology as a reply:

1. We were wrong. Here’s what happened.

Hi [client name],

Thanks for being patient while we sort this out. After an in-depth discussion with my team, we’ve realized that we’re responsible for these issues. Given the progress we’ve made the in the last {weeks/months/years}, our relationship is extremely important to us, and we never want our errors to set you off track. We want to make sure you’re back on track for meeting your goals ASAP.

We’re very committed to making it right, so here’s our plan for moving forward: {insert plans here}.

Thank you for your patience and understanding,
{Name}

When to use this apology email:

Your client will see you as more credible and trustworthy if you give them every detail of what happened and why. If something was truly your fault, avoid using language that blurs the lines or shoves off the blame, like “we’re sorry this happened to you.” Instead, send this to take full responsibility for the problem.

2. We’re working on it.

Hi [customer name],

I’m sorry about {insert problem here}. I’m talking with my team about exploring this issue more now. I just want to let you know that your issue is important to us, and we’ll get back to you ASAP with proper insight and solutions.

Thanks for your patience,
{name}

When to use this apology email:

Giving a swift reply explaining that a customer’s issue is top a priority can make a huge difference in showing them you care. Send something like this when you’re still working on finding a resolution and digging into a problem.

3. Still not sure…help us understand the problem further.

Hi [client name],

Thanks for reaching out to us about {insert issue here}. We’ve spent the last few days assessing what’s been going on, and we really appreciate your patience during this time. Although we’ve been working on resolutions, we still haven’t found a fix. Here’s what we’ve tried so far:

{list what you’ve tried}

I am very committed to fixing this for you. I’d really like to hear more about your experience so that we can make sure we’re on the same page and figure out next steps. To start, I have some questions:
{insert questions}

Thanks again for your patience while we work through this. I’m confident we’ll find a resolution soon.

Sincerely, {name}

When to use this apology email:

This message is for that time when you’ve been working on fixing a problem for a while, and you still can’t figure it out. The best course of action? Be transparent about it. Make a list of bulleted list of the things you tried, and follow with a list of questions. This email should be straight to the point, but keep an optimistic attitude.

In the instances above, you’re replying when a customer comes to you with a problem. But that’s not always the case. What about when you're initiating the conversation?

When you're initiating the apology:

1. Important Security Notice

Dear Ashley,

We are writing to inform you that we were recently able to confirm that there was unauthorized access to a {company} database containing user profile information. We have since blocked this unauthorized access and made additional changes to our technical infrastructure to prevent future incidents. We have made all relevant details available on our blog. No specific action is required of you.

However, we have also just released Two Factor Authentication (“2FA”; also known as “two step verification”) and we strongly recommend that all users enable this feature, which provides an additional layer of security for their account. Additional details are available in our help center and you can enable 2FA directly on your account settings page.

Since the compromised system was first discovered, we have been working 24 hours a day to methodically examine, rebuild and test each component of our system to ensure it is safe. We are very aware that our service is essential to many teams. Earning your trust through the operation of a secure service will always be our highest priority. We deeply regret this incident and apologize to you, and to everyone who relies on us, for this inconvenience.

For more on our security practices and policies, see {link}. Again, for additional information, we encourage you to read the blog post for more details.

Sincerely,
{Your name}

What makes this apology email great:

This tone of this apology is serious, but optimistic. It starts with a detailed, honest assessment of the problem and a recommendation to help fix it. Next they explain their fault, commitment to a resolution, a sincere apology, and resources for finding more information.

2. Outage

Hello Sarah,

I'm emailing to update you on our service outages on {time and day}. Service was fully restored at about {time}.

I know this has been a very frustrating and trying time for you as a {company name} customer, and for that I apologize. Please know that our team has been working through the night to resolve these incidents. (The post mortems on these incidents are here.)

This has been a tough {time period} knowing that we've let you down, and we want to make amends. We failed to provide you with the service you deserve. I wish I could tell you this outage was unpredictable, or it was all an external party's fault, but it wasn't.

We have been aware of the possibility of this kind of outage. We have in fact been working on hardening our system to this kind of risk for months. That’s why we know it was preventable. In the end, we did not execute quickly enough to prevent these issues from affecting you.

We feel no great irony in the fact the specific component that lead to this outage was scheduled to be replaced this week. The positive news is that we spent the last months rewriting how the particular servers affected today are set up. Had the servers been using this new set up, it would have helped avoid this issue. These updates are still due to be released imminently as they were scheduled to do so regardless of this particular outage.

You can rest assured, we are taking this seriously. I realize that doesn't make up for lost business {time and day} though. As a mea culpa, we are issuing you 2 days worth of credit on your account. You should see that reflected in the next few days.

If you feel this isn't sufficient, please let me know and we can discuss further.

Sincerely,
{name}

PS: You can subscribe to service status updates at {status page}

What makes this apology email great:

This message not only tells — but shows — just how seriously they’re taking this outage. They give a breakdown of what happened, link directly to their post mortem, and admit to their fault, plain and simple. They also explain how the problem was preventable, how they could have solved it, and what stopped them from preventing it, which shows that they’re taking steps to make sure it never happens again.

👉 Use Salesforce? Asana? JIRA? With Front, you can connect all your apps to your inbox. Check out our inbox built for efficiency.

3. App Downtime Apology

Dear Ashley,

You may have noticed, we experienced a downtime of our indexing API today. For about {time period} starting at {day}, some write operations were refused by the API with a {error code}. {Feature} was not impacted, and {Feature} ran as usual.

It's the first time that an outage has happened since we launched the service, and we are deeply sorry for the inconvenience. We published a full explanation of the problem and its resolution on our blog: {blog link}

Should you want any details, feel free to contact us anytime.

Sincerely,
{Your name}

What makes this apology email great:

This message gives customers what they need to know without dwelling on the error. They acknowledge exactly what was impacted, list what was unaffected, and give a link to more detail for those who want to explore it further. They clearly take fault without blowing the situation up into something catastrophic.

Showing customers you’re human can go a long way in building better relationships. When it comes to writing apology emails, admitting to your mistakes and having empathy are the best things you can do to make it right and make customers happy again.

Intercom's Wyl Villacres said it well: "Having a difficult conversation yield a positive outcome can get you a glowing endorsement from your customer. And just like defusing the tensions in a bar, it starts with empathy, and making sure that the customer feels heard before things heat up."


About the author

Julie MorseJulie is a journalist, researcher, and content strategist who lives between San Francisco and Mexico City. She loves writing about technology, healthcare, and finance.

wishes for retirement of a colleague
Apologies for short notice
letter for postponement
Sample wording for sympathy card
help with writing letters
Incident report sample letter for employee
how to write a goodbye note
Congratulation on your coronation

12 Letters of Apology to Send to Your Girlfriend

best im sorry letters

Loving me isn't easy. I've slowly come to terms with the fact that I have flaws that aren't easy to accept. I admit that I'm not perfect, far from actually. But I try every day to be better. As I sit here thinking about what I want to say to you all that comes to mind at first is that I'm sorry.

I'm sorry that I overthink even the slightest.

I'm sorry that I jump to conclusions.

I'm sorry that as a defense mechanism I shut down and become cold to save myself from getting hurt.

I'm sorry I'm not use to having someone there to help make my bad days better. So even if you do I won't admit it.

I'm sorry I'm skeptical that you'll stay because all I've experienced is people walking away.

I'm sorry I have a guard up and it took longer to break down my walls then you'd like.

I'm sorry I don't say how I'm feeling towards you more often and may come across emotionless because I'm scared that if I keep falling you won't want to catch me one day.

I'm sorry that I have opinions and sometimes that forms an argument because I'm stubborn.

I'm sorry that I overanalyze the smallest of things.

I'm sorry that I get overwhelmed so easily.

I'm sorry I'd rather sit on the floor and picnic in the house then a fancy date every week.

I'm sorry that I look forward to cuddling and falling asleep in your arms over anything else.

I'm sorry that when I do get hurt I say things I don't mean.

I'm sorry that my temper flies out of control sometimes.

I'm sorry that I hate depending on other people.

I'm sorry I hold on to future plans too literally because I finally accepted having a future with someone else and I'm struggling to accept deviations from it.

I'm sorry I'm selfish and I'm sorry I'm sometimes not.

I'm sorry that I always do the 'wrong' thing because I clearly never know what the 'right' thing is.

I'm sorry that I'm not simple. That what I feel and how I think isn't simple.

I'm sorry that I don't have my life figured out.

But before I can apologize to you- I stop myself. I've apologized way too many times for who I am and I'm not doing it again. It's not fair to me.

I'm not a great person, but I'm not horrible. I have all these flaws but I'm still there for you.

I still ask how you slept and how your day went.

I'm still concerned about your well being and how you're feeling.

I still aim to make you laugh and smile every chance I got.

I still dropped anything to help you.

I still tell the truth.

I still put my bad feelings aside so they don't hurt you.

And regardless of anything we go through I never falter in wanting you and loving you.

I try every day to be the best flawed person I can be and if you can't see that then there's nothing I can do but say I'm sorry for you. My flaws made me unloveable in your eyes, were your flaws made me love you more.

Looking for I am very sorry love letters? Each time I remember you and think of you because you're the best thing that happened to me and I love you so much.

Apology Letter To Boyfriend

best im sorry letters

I remember how you loved me. I remember how I was the center of your universe. I remember how you made me feel, like I was the best that could ever be. But I pushed you away. I took you for granted, I thought you’d never leave; because how could you love me so immensely and then just stop? it didn’t make sense then that I could completely demolish someone’s love, until I did.

I never meant for this to happen, I never wanted to push you away. I loved every little piece of you, and I probably always will. but I misused the love you gave me. I fed my ego with it. I selfishly filled every void within me with your love, and it was never enough. My soul was bereft. It had holes from people who’d just left, and I used your love to fill them. To make me whole. I was needy and I kept asking for more, until I sucked you dry. Until your heart turned cold. Until you became someone cruel, someone incapable of giving. And now that you’re gone, I feel empty. I am empty. Because to me, you weren’t just you, you were every person who had ever left or betrayed me. You were every void and every piece of me. You were everything and everyone. But I never realized that until you left. I took from you without thinking about you for a second.

I was selfish and I was ignorant to you and your feelings.

I’d give anything to take that back.

I know you may never see this and I know that I’ll never have the guts to open my heart like that to you, but I want to apologize.

I sincerely apologize to you.

I’m sorry I couldn’t love you the way you loved me.

I’m sorry for putting you second when you should’ve been first.

I’m sorry for making you wait all those years for me, when I could’ve simply not.

I’m sorry that I never trust you enough, but I’ve been through so much and I’ve seen too much that my walls couldn’t just fully come down.

I’m sorry I lash out at you sometimes.

I’m sorry if I ever made you doubt your love to me, because you couldn’t have loved me any better.

I’m sorry I pushed you away, because now I’d give anything just to have you back.

I’m sorry I made you run through hoops just to please me.

I’m sorry I was ungrateful of you, but you are the best thing that has ever happened to me.

I’m sorry I couldn’t love you the way you loved me, because now I know that if I spend my whole life searching, I’d never find someone who would love me half as much as you do.

I’m sorry for not appreciating all that you’ve done.

I’m sorry if I ever made you feel like a burden.

I’m sorry I have a temper, I know you hated me for it.

I’m sorry I took you for granted, when I should’ve given you the world instead.

But most of all, I’m sorry I couldn’t love you the way you loved me.

If things could change, If you could let me love you again, I’ll never let you go. I’ll never break your heart, I’ll give you all I have, and I’ll love you with all my heart, unconditionally.

If only you could let me love you again.

Read this: Save Your Apology For Someone Who Believes It

Read this: The 30 Most Common Apology Text Messages You Send in College

Read this: No Apology Is Better Than A Fake One

WATCH THE VIDEO ON THEME: apologizing to my best friend

"I'm sorry" letters is one way to apologize when you wrong your partner. 3 touching You're still one of the best things that ever happened to me. You'll always.

best im sorry letters
Written by Tobar
Write a comment