No matter what you're thanking your customer for, here's how to do it But it's not just business — saying thanks is an important part of any social exchange we feel compelled to return the favor in how we spend our money.
I want you to know how much I appreciate your taking care of little Eric on Tuesday. It is rare to find such kind friends, especially ones who you can call at the last minute. With your help I was able to get to my doctor's appointment on time and get the medication I needed.
I'm glad we've become such good friends. I really think the world of you and your entire family. Call me when you need a favor.
Thank you for your kindness last Saturday. After my accident I was worried about how I could water the Doe's lawn while they were on vacation. It will be two months before I can resume my normal duties, but I certainly want to return the favor. Thanks for being such a great friend.
Thank you for helping with the Clean-up Campaign. Your generosity meant a lot to the other volunteers, and your energy and positive attitude helped us get the facilities painted in record time. Thanks for being such a good friend to the Shelter. We will never forget your example.
Thank you very much for coming in last Saturday to help us get our new product shipped on time. It was close, but we met our deadline, thanks to you and the others who gave up part of their weekend to help out. Your dedication and hard work are greatly appreciated. Employees like you are what make the Doe Corporation great!
Thank you so much for allowing me to use your overhead projector when mine gave problems last week. My presentation would have suffered greatly without it. Your generosity is greatly appreciated.
I hope that I can return the favor if you ever need assistance.
When someone takes time to help you reach a goal, help you look your show of appreciation, or snub them with a canned "thanks" that feels like it . If you have someone that's always helping you out or quick to do a favor.
During the fall of 2010, I helped a young family friend named Daniel with his college essays, reviewing and editing them, and providing feedback and suggestions. I was nervous and excited for him. He applied early admission to his top choice. Admission decisions were mailed on December 15 — over a month ago. And while I do know that his essays were better than JFK’s, I still don’t know whether or not Daniel got in.
Last week, I wrote a post about the three key steps to asking for a favor. There is a fourth, equally important step that happens after you ask: closing the loop.
Consider two additional scenarios. How would you feel if:
In hindsight, it’s completely obvious that both Daniel and Andrew dropped the ball by failing (or simply forgetting) to follow up to let me know about their respective outcomes. And while it’s easy to brush it off and say it was just bad form, the truth is, I’ll think long and hard about doing another favor for either of them anytime soon.
The lesson: Don’t leave someone hanging after they help you out, wondering about the outcome. It’s rude, it looks bad, and it actually has the potential to create negative consequences.
The right way to close the loop is simple: no matter the outcome, no matter if the news is good or bad, be sure to follow up and share what happened. Here’s how Daniel should have closed the loop:
While I had no professional stake in the outcome of Daniel’s application process, with Andrew it was a different story entirely. I stuck my neck out to introduce him to Stephanie. The fact that he never followed up with me not only left me in the dark; it made me look bad: I didn’t know whether or not to thank Stephanie for generously sharing her time, or apologize for Andrew’s lack of follow-through. A simple reminder in Daniel’s Outlook could have prompted him to shoot me a quick update several weeks later to give me an update.
Irrespective of the outcome, Andrew could easily have kept me in the loop:
At the end of the day, people appreciate recognition and follow-through. A simple note to close the loop can mean the difference between maintaining a two-way relationship and tainting a once-good relationship. And while you certainly don’t have to go overboard and send cookies from Baking for Good like Lindsey did, it doesn’t hurt.
When someone you work with goes the extra mile to help you with a project or provides you with some other type of assistance, send a thank you note to show your appreciation. It only takes a few moments of your time, but it will mean a lot to your coworker.
Thank you notes don't have to be elaborate. You just need to be clear about what you're thanking your coworker for, and keep the tone friendly but professional. The 10 examples of thank you notes provided here cover a variety of situations you might commonly encounter in a work setting. Choose the one that best meets your needs and use one of these printable thank you card templates to craft a personal hand-written message.Related Articles
I just wanted to take a moment to let you know how much I appreciate you training me to use the company's new software program. I now feel completely prepared to use it. Thanks again for answering all my follow-up questions, and I look forward to working with you on this project.
I just wanted to make sure you know how much I appreciate your willingness to trade days off with me. Please let me know if you ever need me to return the favor, and I'll do my best to accommodate you.
Thanks so much for taking that on-call shift for me. Three days in a row would have been exhausting. Let me know if you ever need me to take one for you.
The project turned out to be a great success, due in large part to you. I appreciate your attention to detail, and your work ethic is outstanding. I'm looking forward to working with you again.
I just want to thank you for the letter of recommendation you wrote for me when I applied for the Managing Editor position. I know what a busy schedule you have, and I really appreciate that you took the time to do it.
I'm touched that you organized such a wonderful retirement party for me at the office. You really went out of your way to make it special with the decorations and the deli tray, and the cake was delicious. Thanks for giving me such a terrific send off.
I really appreciate the lead you gave me on that sale. It turned out to be very lucrative. Thanks so much.
I want to thank you for throwing me that baby/wedding shower yesterday at work. It was so kind of you, and the food and decorations were wonderful. You really have a talent for party planning!
I want to thank you for filling in for me while I was on maternity leave. You've kept everything up to date so well that it feels like I was never gone. Thanks for doing such an outstanding job.
Thanks so much for throwing a birthday party for me at the office. You're good at keeping a secret because I had no idea it was going to happen! The cake was delicious, and I had a wonderful time.
It only makes sense to let your fellow workers know that you recognize and appreciate their special efforts. When you make a point of expressing gratitude to the people you work with, you'll likely find them much more willing to offer a helping hand again in the future.
And while I do know that his essays were better than JFK's, I still don't Jodi, thanks so much for putting me in touch with Stephanie; she and I.
Expressing your gratitude is extremely important, no matter how small help or favor you got.
Say thank you with one of these short thanks messages and if you feel generous, throw in a thank you bouquet or a small gift.
The recipient will be overjoyed with the card and flowers and feel very much appreciated.
sources: samplemessages.com, dgreetings.com, holidappy.com, my-best-wishes.com, wishespoems.com
Lily Calyx is our in-house flower whisperer, an expert on all things botanical and an enthusiastic orchids collector. She loves discussing the insights of the secret world of flowers, shares her gardening tips and hacks and moons over the latest additions to Serenata Flowers flower range. Ask Lily anything about flowers and we can guarantee she will have the answer.
Some people complain that "Thanks" emails waste their time. Do not reply to say thank you unless the message merits sincere thanks, or the . the person thinks he/she was doing you a big favor by sending the first e-mail?.