It is always nice to receive a thank you email, whether it's from your brother or Don't be afraid to show your appreciation for the sender and.
posted by anonymous to Work & Money (28 answers total) 4 users marked this as a favorite
I've been at my current position for a couple years now and I'm becoming more integral to the running of the (fairly small) operation I work for. I'm not surprised this happened and I would think that someone in my position would be expected to do so. My manager seems to think that I'm doing an exceptional job and working outside the expectations of my position, and emails me notes to that effect. Some notes are quite simple ("You did x very well. Keep up the good work") whereas a few are much more detailed (to the point of subtly suggesting different responsibilities/a promotion in the indefinite future).
To be concise, I'm not used to emails like these and I don't know how to (or if I should) respond to them in a professional matter. In previous environments I've worked in, the best feedback I've received is simply more advanced work and a positive performance review. As a result, I'm not sure how to handle these emails. I don't particularly want to respond with statements about my abilities that "toot my own horn" - particularly since it seems redundant. I also don't want to express a desire for different responsibility without knowing what it is and what the details are. So far, I've just responded with simple notes saying "thanks for the feedback" with a few more niceties added in, but I can't help but think that might be perceived as being somewhat lacking.
If it matters, I don't have an issue with my compensation (from a market perspective, I am overcompensated for my work, but I am also more competent than the market). I don't mind additional responsibility, but I want to keep it to responsibilities that further my career rather than ones that are just additional work.
twitter & header image - client appreciation you to send a “thank-you” letter in response to a letter from a client complimenting you on the service that you have .
On the 25th Anniversary of the lunar landing, Neil Armstrong wrote a letter to the folks at the Johnson Space Center, to thank them for their part in sending him safely to the moon.
To the EMU gang:
I remember noting a quarter century or so ago that an emu was a 6 foot Australian flightless bird. I thought that got most of it right.
It turned out to be one of the most widely photographed spacecraft in history. That was no doubt due to the fact that it was so photogenic. Equally responsible for its success was its characteristic of hiding from view its ugly occupant.
Its true beauty, however, was that it worked. It was tough, reliable and almost cuddly.
To all of you who made it all that it was, I send a quarter century’s worth of thanks and congratulations.
(Signed) Neil A. Armstrong
This letter is posted on the Letters of Note blog, which is a fascinating collection of letters from well known people throughout history. (My personal favorite is probably the letter written by Marie Antoinette just before she lost her head.)
Some of the most valuable letters in the collection, however, are the thank you notes, which include the one above by Armstrong and the letters below, along with thank you letters by Audrey Hepburn, Ray Bradbury, J.K. Rowling, Barack Obama, Conan O’Brien, John Lennon, Marilyn Monroe and more.
Reading them over started me thinking about what makes a thank you most meaningful. Here is what I’ve observed:
Be sincere: We all have childhood memories of thank you notes written under duress. “Thank you Aunt Mabel, for the fuzzy sweater. Even though it is June I am sure when the Fall finally comes I will enjoy it.” Sincerity is hard to fake. This letter from Johnny Depp to a group of fans who joined together to make him a quilt is a great example of sincerity. To have an impact, you must be inspired to thank, not compelled or bribed.
Be specific: Don’t just say “thanks”. Explain WHY you’re appreciative. It allows the recipient to revisit their triumph and makes it clear what behavior you’re so happy about. This also radically improves the chances of a repeat performance. A generic thank you just doesn’t carry the weight that a specific one. (The exception to this would be if you are as hilarious and clever as Rowan and Martin are in this “generic” thank you letter to John Wayne.)
Be timely: Try to offer your thanks as close as possible to the event (or in Armstrong’s case the anniversary) that inspired it. If you are a supervisor, for example, do not wait until a yearly performance review to appreciate the great job an employee did organizing an event last summer! Timely thanks is more meaningful and is also less likely to slip your mind. A great example of a timely thank you is this one from David Bowie, in response to his “very first American fan letter”.
Be public: Public appreciation sends a powerful message. If you can say thank you with witnesses it shows you really mean it. No matter which political lights you follow, it is hard not to be moved by this open letter from Ronald Reagan, written to the American people in 1994, after the former president was diagnosed with Alzheimer’s disease. “Let me thank you, the American people,” he writes, “for giving me the great honor of allowing me to serve as your president.”
Invest something: As the old saying goes “The laborer is worthy of his wages.” There is a reason that a handwritten card has more value than an eCard, and recognition that includes a reward—even a token reward—is much more effective than a one-click-and-its-done eThankyou. Why? Because people value that which requires some effort to give. Consider this charming response by author Roald Dahl to a 7-year old fan who took the time to send him a “dream in a bottle.” Make even a small effort and you can be sure that your thank you is more likely to be heard.
Say thank you in a professional way to those who expressed to you their appreciation for you in response to your actions/work ethic/diligence etc. Use our Thank You Letter For Appreciation letter templates for this very purpose and show them that you are humble and respectful. You can also see Thank You Letter To Teacher.
To be more loyal, you will have to be a little bit more gratifying! You should know that pride is a character for the people who are not tankful. Download this template and use it to say thank you today. You may also see Thank You Letter for Your Service.
You are likely to be more irrepressible than persons who have no thought of showing appreciation. This template can help you write that thank you note with ease and sent it on time. You may also see Thank You Letter To Employee.
You feel stronger when you say thank you. The strength will always come from within you and other people will appreciate the time you took to show gratitude. Use this template to send a thank you note.
Download these thank you letter template samples for free, and format and customize them depending on how and for whom you want to show your appreciation. There are numerous examples available in this template type. Use them with their differentiated designs to express your gratitude in a unique manner. Download them to start using now!
“Thank you I appreciate the compliment” * “We all put in a lot of effort; thank you for Few simple tips to respond to your boss appreciation- . Is to ask that he write a formal letter and put that letter into your personal folder and you also get a .
You’re always looking for ways to improve your business by building lasting customer relationships. Without doubt, you are aware that business communications is all about getting better at engendering rapport with everyone you encounter in your business.
But there is one important aspect of business communications that you might not have given much consideration up to this point. That would be the “thank you.” As simple as it may seem, showing gratitude is critically important to business. Just like real-life social protocol, there are however some dos and don’ts when it comes to saying thanks in a business setting.
And that’s what we’re discussing today – how to say thanks effectively in order to gain and retain allies of all types in the world of business.
Keep in mind that our tips are meant to be applicable to your customers, colleagues, supervisors, and peers alike – the full panoply of earners of thanks.
With that in mind, here are our four top tips for saying “thank you” in business communications.
We all make mistakes in business, and I’m going to share one that I personally made.
I was doing some copywriting for fast-growing NYC-based startup (which shall remain nameless) a while back and things were going good. They asked me to tackle a substantially larger workload one month. I got the work done on time and all seemed fine. I turned it all in and was compensated for it, like clockwork.
Meanwhile, I was busy tending to other writing assignments and not closely monitoring my inbox for non-critical communications due to having a lot going on at the time. I skimmed over an important message from the startup. They sent me a nice gushing thank you for the work, extolling how well it had turned out, and acknowledging that it was an unusually high volume of work to complete. I did not immediately reply, though I did peruse the message.
In fact, more than a month went by before I realized I hadn’t heard from them in a while – and remembered that I hadn’t replied to their last message. So I chimed in with an email unrelated to (and not mentioning) their thank you. From their response, I learned that, while they had been satisfied with my work, they had picked up a new copywriter.
It seems that they had inferred that I did not enjoy the higher workload because I did not reply to their message of gratitude, and they were incidentally planning to permanently ramp up the volume of work needed going forward. Even though I actually did not have a problem with the added assignments, and would have been glad to handle it, I understand their perspective. I was so busy dealing with the other tasks at hand that I brushed past the pleasantries. And it cost me.
So the first point I’d like to make is this: let the thanks flow freely. Thank those who thank you, every time. It just might be the key to the business, just as it was for me. Had I rattled off a quick “It’s my pleasure. Thanks!” in response, they might not have made the inference that I didn’t like working for them.
It’s important to say thank you to your customers, but always remember to make it personal to them.
Tired, old sayings like “Thank you for your business,” or “We appreciate your patronage” don’t really do much to personalize your thanks. Avoid clichéd language like those examples and focus on them, by name.
Think about it: as soon as you say “business” you have just made a customer realize that, yes, despite what rapport you might have, at the end of the day, they represent a business transaction. That kind of thing is diminishing of the relationships you have worked so hard to build.
It’s easy enough to use the latest technology to send out a personalized version of a mass email for discrete customers. Your customers will notice a message that says, “Thank you, Jane,” well before they’ll read something that says, “Thank you for your business,” or any similar phrase.
While a quick note will work in many business settings, some situations you’ll encounter will call for a more formal thank you letter (or email) to be sent.
Some examples of scenarios necessitating a slightly more formal tone include sending thanks to outside professionals who attend a conference at your business, external organizations that provide their services to you, especially if they do so free of charge. This means you will want to write out a well-developed letter of thanks, still not to exceed a page of writing.
Here’s a quick example of a professional thank you message:
123 Madison Avenue
New York, NY 10016
Dear Mr. Samson,
Thank you so much for attending NuGlobal Digital’s 2nd Annual Ultimate User Experience Conference on November 6, 2013. Thank you for delivering your presentation, “The Future of Flat Design.” The discussion that ensued really got a lot of people thinking about revamping their commercial websites to incorporate flat design.
In the days since the conference, we’ve received many positive responses relating to your presentation. It was really wonderful. If you’re available to speak again next year, we’d love to have you back!
CEO, NuGlobal Digital
Again, the above is sufficiently formal that it could be a letter, but it’ll work just as well in an email. And its format is the “formal” part; the language itself is not too stuffy.
Since we’re discussing virtually all angles of thanks in business communications, on a note related to the example I described in No. 1 on this list, it’s always nice when “the boss” says thanks.
No matter what type of work is being performed, employees appreciate personal thanks from the boss. In fact, appreciation is a major motivator of people, for some, more than money. Have you ever experienced working for a manager who never, ever uttered a word of thanks, verbal or written? If you have, you know firsthand that it’s not a good feeling.
So, if you’re the boss, out there reading this, remember that a little thanks goes a long way. There are some supervisory types who ascribe to the belief that a paycheck is thanks enough. But that’s not really the case. In truth, that’s a pretty mechanized way of viewing the nature of employment.
People value themselves, and they like to know that you value them too. Keep in mind that even in the military, where most work is done by definitive “command and control” management, the greatest commanders are quick to give thanks throughout the ranks. If you have any doubt as to the effectiveness of gratitude in business, you can always consult the antithesis of “command and control” management for more examples.
For some, showing gratitude is second nature, an everyday thing to do. But, like me in the first example, you can sometimes become so consumed with the work you do that you overlook the value of gratitude.
So remember to express gratitude at every turn – to customers, supervisors, colleagues, employees, and peers alike. Once you start, as I have learned since I made the mistake I mentioned earlier, saying “thank you” with consistency forms a habit.
And routinely showing gratitude is a great habit to have.
How has showing gratitude helped you in your business? Has a lapse in appreciation caused you problems? We’d love to hear from you in the comment space below. Oh, and thank you in advance.
Todd Spear is a freelance blogger and journalist. He's helped media outlets and brands alike connect with their audiences. He's a regular contributor to Anthill Online, the Quote Roller Blog, and Naluda Magazine, among many other sites.
Rowan and Martin are in this “generic” thank you letter to John A great example of a timely thank you is this one from David Bowie, in response to his “ very first Be public: Public appreciation sends a powerful message.