“I wanted to reach out and thank you for what has been an outstanding The project was always on time and we were kept in consistent contact on all progress and After living in the home for a few weeks, I sent Amedore Home's customer The timetable for completion was challenging and the cooperation that we.
In this age of informality, manners can seem like they’ve gone the way of the dinosaur, but saying thank you in the business world may be more important than you think. Sure, it’s a polite gesture, but it can also make or break a deal or business relationship.
A simple ‘thank you’ can show your clients and partners that you value the relationship, and it helps build rapport. For employees and co-workers, ‘thank you’ can instil confidence, demonstrate that the work they do is integral to the success of your organization, and build loyalty.
To improve your relationships and ensure you’re making the people you interact with feel respected and valued, check out how to say ‘thank you’ in business below.
Everyone appreciates hearing ‘thank you’. Whether it’s for something small, like picking up coffee before a meeting, or something significant, like a new client has entrusted your agency with their entire marketing budget, a simple ‘thank you’ can make whatever was done and whoever did it feel worthwhile.
Verbalizing gratitude shows that you’re engaged in the work you’re doing, and are mindful of those you interact with. It can also build brand loyalty.
Customers don’t choose who they do business with based solely on products and what they cost, there are other things at play. For example, only 9% of customers said they switched to a competitor because they preferred what they were offering. And 68% said that businesses lost them as a customer because they felt unappreciated.
So don’t shy away from those ‘magic words’ – show your thanks often.
They sound similar, but there is a big difference between a thank you note and a thank you letter, primarily in the amount of effort that goes into each.
Thank you notes are written quickly, convey a lighter/casual tone, and can be sent in pretty much every business setting.
A thank you note may sound something like,
I just wanted to say thanks, again, for organizing such a great lunch-and-learn. It was really informative, and there were some great takeaways and strategies I’m excited to implement into my team’s routine.”
The note is concise, the tone is casual, and it shows the recipient you appreciate the time and effort they put into their task.
Here’s a real-life example of a great thank you note that went viral on Reddit from Jimyz Automotive in Ohio. What’s extra cool about this note is that after it started to spread across the internet, other Jimyz Automotive customers past and present chimed in to confirm what a stellar business it is:
Some business situations, however, require a more formal sign of gratitude – a thank you letter. Letters are a great way to say thanks for more significant occasions. Like extending your appreciation to businesses who sponsored and attended a conference you organized, a major client whose large project your team just completed, or an organization who nominated you for an award.
Generally, thank you letters are written in a professional tone, are closer to a page, maximum, in length, and demonstrate that you’ve put effort into saying thank you. They can still be sent as an email, but format and personalize it accordingly so it comes across as a sincere thank you letter, and not a painfully long email.
Here’s an example of the format of a business thank you letter:
Revelation Interiors, Store Manager
641 Maple Street
Anytown, USA 99999
January 29, 20XX
Interiors by Jess, Owner
3672 Main Street
Anytown, USA 99999
Thank you very much for your marvellous help during our recent store renovation. Your design experience and organizational skills really made a difference in how quickly we were able to reopen, and the new layout you designed already seems to be increasing sales of some items!
We are planning a similar renovation of our satellite store on the West Side within the next year, and I would like to contact you for your expertise on that project as well when the time draws closer.
I have given your name to several executives and clients who inquired about our exciting new look. I hope that this will help you to grow your business as well. Please feel free to contact me should you ever need a professional testimonial – I can promise to write a glowing one for you.
Thank you again for your flawless service, and I look forward to working with you in the future.
Is there an email more dull or lacking of personality than one that says, “Thank you for your business”?
Thanking your customers is great, but thanking them for their “business” feels a bit cold and heartless; like you only sent the message because you exchanged money, not because you’re grateful. As short or as long as you make it, a personalized thank you note will always have a stronger impact than a cookie-cutter, generic email.
Your customers and employees want to read something that feels like you took the time to think of them and what they’ve done for you – it should exhibit your genuine appreciation for the relationship you continue to build. This isn’t to say you can’t automate a message thanking new customers for their business; you just need to make sure the automated emails you send FEEL real.
There are a few different services that can help you make something automated feel personal. Some companies like Letter Friend and Handwrytten handwrite notes or cards for you, and send them to your clients, while still allowing you to control the content.
Proposify does something similar by helping you set up personalized, automated emails to clients, ensuring you never forget to thank them after they’ve read or approved your proposal.
Automating part of your ‘thank you’ process increases productivity by freeing up the time you’d spend writing out each thank you email and allows you to maintain a strong connection with clients. Just make sure the notes you send don’t sound like you’ve just swapped out the recipient’s name - be authentic and sincere.
Thanking your employees for their work is incredibly important. Sure, they’re doing their assigned tasks, but they could be putting in that same amount of effort to help your competition grow their business.
Hearing ‘thank you’ from management can remind an employee that what they do is valuable to the company and that their contribution is appreciated. It can also be motivating. According to a recent survey, 69% of employees said they would work harder if they felt their efforts were better appreciated.
So check in with each department on a regular basis, understand the projects being worked on and which employees are involved, then take time to thank those employees once the work is done.
Or, if you know your team is bogged down in an especially challenging project, a simple thank you midway through can be a good shot in the arm for everyone to help them push on to completion.
Thanking your employees doesn’t warrant writing and formatting a professional letter. Instead, thanking employees can be done more casually – send them a quick email, leave a note on their desk, or drop by their office to say ‘thank you’ in-person.
No one wants to feel invisible, so take time to recognize the hard work each employee puts in to keeping your business successful and thank them for it.
Saying thank you for your business is a simple but powerful way to grow your relationships, build brand loyalty, and create general goodwill among clients, employees, and partners.
It’s easy to say, quick to do, and it’s never taken the wrong way. There is no downside to sending a business thank you email or thank you letter, so try scheduling time in your week to do it more often.
And thank you for reading this article.
Content Producer at Proposify, and sometimes mistaken for Emma Stone and Lindsay Lohan. Baker extraordinaire who believes the point of running is to eat delicious food.
Download “The Closer’s Guide to Winning Proposals” for free and gain the edge.Yes, send me the free ebook!
We put together some our our top professional thank you messages, perfect for any professional thank you card. But sending a professional thank you note can actually be one of the most Thanks for your great work on this project. You .
You've just finished a big project and you want to express your gratitude to the people who put themselves out to make it a success. But our world these days is full of meaningless expressions of thanks. We're thanked for our "patience" when we get stuck on hold, and for our "understanding" when our flights are canceled. How can you convey your thanks in a sincere way that the recipient will truly appreciate?
The most important element is this: Make a personal connection. There's a procedure to follow that will help you write the most effective note possible, but creating a personal connection is the best thing you can do in a thank-you note. Even if you have to send thank-yous to a hundred attendees at an event, try to scribble a personal sentence or two on each one, or add a short personal intro to the beginning of a mass email.
Creating that personal connection will make your thank-you note effective. Here's how to make it truly great:
Should you always write thank-you notes on paper? Nope. If you're a smart leader, you send little notes of thanks multiple times a day to people who've helped you solve problems or passed along information that you need. Email makes sense for these most of the time. But when it really counts? That's when you should pull out a nice note card or thank-you card and send it by snail mail. I've gotten thank-you notes from many people for many reasons, but it's the few I got on paper that really stand out in my mind.
Never, ever write a thank-you note, or any kind of personal note, if you don't actually feel the emotion you're expressing. People often have a sixth sense that tells them when someone isn't being genuine. If you're feeling grumpy and ungrateful, set this task aside and come back to it when you're in a better mood. If the person you're thanking messed up part of the job, offer thanks for the parts that were done well. Never, ever lie in a thank-you note.
Don't write, "Thank you for your part in making Tuesday's meeting a success." Write, "Thank you for your witty introduction of our keynote speaker that made Tuesday's meeting a success," or "Thank you for troubleshooting the A/V at Tuesday's event and helping to make sure everything ran smoothly."
Now that you've thanked recipients for what they did, add a sentence or so about how they did it. For instance, after the sentence about troubleshooting A/V, you might write: "Your knowledge about these new technologies is a real asset to our company." It's especially important to say a few kind words if someone is just learning to do something. For instance: "You seemed so poised and relaxed onstage, no one would have guessed it was your first time." Even if they screwed up, they probably did some part of the job well, so focus on that in your thank-you note.
Most people, most of the time, want to know where they stand. So if you hope to work with the recipient again on another project, of if you foresee great things in their future, now is a good time to say so: "I'm looking forward to collaborating again soon," or "Your great talents will take you far in this industry."
It's a good idea to close any personal note (and even non-personal ones) with good wishes for the recipient. It could be as simple as "I hope you have a wonderful summer." Or you could wish them luck with their current project or future career. This is also a good time to mention the person's spouse or significant other, if appropriate: "Best wishes to you and Barbara for a wonderful holiday season." If you know they're embarking on a trip or a new venture, you can wish them well with that.
It needn't be anything valuable--in fact it shouldn't be since many organizations have rules forbidding employees from accepting valuable presents. But, say, a $10 gift card to a nearby coffee place could be the perfect little add-on. Or you can get creative. One woman I collaborated with on a volunteer project sent me a written thank-you along with a small pad of sticky notes that say, "Stop me before I volunteer again." I think of her every time I use one.
The opinions expressed here by Inc.com columnists are their own, not those of Inc.com.
Here is a sample thank you letter to a colleague. Below that, we have links to some other professional thank you letter examples.
Writing a formal thank you letter to coworkers is a great way to assure a good working relationship for the future.
Lets get to the samples...
This is a generic thank you letter example. What if your needs are more specific? Lets go over a few more scenarios when you may want to write a thank you letter to colleagues.
In business, there is nothing more important when youâ€™re starting out, than a good mentor. If someone has taken the time to help you succeed, its a good idea to formally thank them.
Read tips and sample letters for thanking a mentor.
Another time when you may want to thank your colleagues is at the end of your time at the company.
Read tips and sample retirement thank you letters.
Following up with an associate after an important meeting can be a great way to keep the ball rolling in the right direction.
Read tips and sample thank you letters for meetings.
Sometimes there is no need to write a full thank you letter. For a lot of instances, you may want to stick with a shorter form thank you.
Click here to read some business thank you notes.
Or, if youâ€™d like to read more sample business letters...
Return from Thank You Letters to Colleagues, to All Thank You Letter Examples.
Jul 22, Get a free downloadable thank you letter to employees template. year, after they've completed an important project, or have come up with a.
Business thank you notes that are well-timed and well-written can really give you an edge. They can help you to win that prized account, score that huge sale or secure that coveted job or promotion.
In fact, a well-crafted business thank you note
can be an invaluable tool to help you build solid relationships in your business or career.
Do you need a short but effective follow-up letter for a recent sales call?
We've got it.
Do you want a "just keeping in touch" note for a client?
How about a note to congratulate a colleague on a recent promotion?
Our business thank you notes page can definitely help.
We've also got post interview thank you note samples and sympathy notes to help you express your condolences to business associates.
Plus, we've included tips on choosing the right stationery to showcase your well-chosen words.
This section of our site will show you how to write business thank you notes that will aid you in making stronger professional connections in your business and career.
The following business thank you notes can be used for existing or potential clients.
We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call me if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come.
Thanks for giving us the opportunity to serve you. We greatly value your business. I look forward to meeting you when the job is completed.
Dear ________________________ :
It was a pleasure chatting with you last week. I'm certain that we can help you. If you have any additional concerns, please don't hesitate to contact me.
Just wanted to let you know that I appreciate your referring (name of lead) to me. I'll personally see to it that he is taken care of especially well. Many thanks for thinking of me.
With warm regards,
I had the pleasure of chatting with (name of lead) last Friday. He's a great guy. Unfortunately, I can't be of much help to him. We are truly grateful for the introduction, however. We hope you'll keep is in mind for future projects.
For personal thank you note examples, please see our personal thank you letter and our sample thank you notes pages.
If you'd like to see more business thank you notes that are suitable for customers, please see our customer thank you letters page.
Return from Business Thank You Notes to Thank You Note Examples and Tips Home
Thank you to employees – Team and Individual Thank You Note Examples For example, you can thank them for completing a large project or putting in extra time I am proud of how you all pulled together as a team after the reorganization.