Customer Thank You Letters, Business Thank You Notes, Thank You Note Examples. Your business is much appreciated, and we will do our very best to continue Thank you for taking the time to tell us why our service failed to meet your.
|We Appreciate Your Business Thank You Very Much|
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It has been a pleasure serving you!
We appreciate your business and the confidence you have placed in us.
Again, thank you.
If you have any questions or need assistance, please call 1-800-325-2231 (M-F 8am-6pm EST.)
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Sending a simple thank you letter goes a long way in strengthening strong and long-lasting business relationships. You might write to a hard-working employee that shows dedication and commitment to your business. Or you might write to a loyal customer who continuously repeats purchases with you. Whoever you want to thank, it doesn’t matter. Expressing your gratitude in writing makes the recipient feel good. And, by doing so, you nurture continued loyalty to your business.
Sending out thank you letters to customers, clients and colleagues becomes a powerful way to secure an ongoing business relationship. Showing gratitude in turn encourages your top customers to sing your praises to others. This could happen through online reviews, on social media and through word of mouth.
An estimated 62% of consumers search online reviews and information before purchasing a product. So the importance of sending a thank you letter becomes clear.
If you find yourself unsure how to compose a thank you letter, don’t worry. Take a look at the following 5 best thank you letter examples.
Show your customers you are grateful for their business. And subsequently encourage them to keep doing business with you instead of going elsewhere. Sending your faithful customers a thank you letter cements your business relationship.
Thank you letters become even more appreciated by customers if they offer a reward. For example, try offering a discount voucher. Such rewards act as a lucrative incentive for customers to purchase from you again.
Your customer thank you letter could look something like this:
Dear [insert name],
On behalf of [insert company] I would like to say thank you for being a loyal customer. It has been a pleasure serving you and supplying you with [insert appropriate products or services] and we hope that we can have the pleasure of providing for you for many more years to come.[Name of business] is committed to providing our customers with only the highest quality of [name of products or service] delivered through impeccable customer service.
As proof of our appreciation for your loyalty and ongoing support, we would like to give you a 20% voucher off your next purchase with us.
Once again, thank you for your ongoing business and we look forward to serving you in forthcoming months.
Best regards,[Insert your name] [Insert your function]
Quality, hard-working and dedicated employees don’t grow on trees and should be thanked to show that you recognize their hard work and loyalty. Sending a thank you letter is a personal, simple and cost-effective way to show your recognition and appreciation of your most prized company assets.
Dear [name of employee],
I would like to say thank you for all your hard work this year.
We couldn’t have got where we did this year without your ongoing dedication, commitment, creativity and talent.
Since joining the business in [year] you have gone from strength to strength and are a true asset to our company and our clients.
I look forward to working with you for many more years to come.
Best regards,[name] [title]
The run up to the Christmas vacation can be the perfect time to send your regards and best wishes for the holiday season and the New Year to colleagues, clients and customers.
If you’re struggling with the right words to use on a festive thank you letter, here’s template you might want to use.
Dear [name of recipient],
As the festive season approaches, on behalf of [name of business] I would like to say thank you for all the support and commitment you have shown to us in the last 12 months.
You are an exceptionally valued [member of our team/customer/client] and I would like to send my personal thanks for your continued support.
We consider you as a friend of [name of company] and extend our warmest wishes for good health and festive cheer.
It is people like you that have helped our business get where it is today.
I hope you and your family have a magical Christmas and a Happy New Year and I look forward to doing business with you next year.
Best wishes[name] [title]
The arrival and prolific growth of remote, digital forms of communication has not stamped out the yearning for personal, face-to-face meetings. In fact, research shows that around 9 in ten people say small meetings are their favorite method of communication.
For clients that have taken the time and made the effort to visit your business, it is important they are adequately thanked.
Your thank you letter for client visitations could read something like this:
Dear [name of client],
On behalf of [name of company] I would like to thank you for taking the time to visit us on [date of visit].
We felt the meeting was extremely valuable in getting to know you better and securing some solid goals on how we are going to proceed with the campaign [or type of service] in the forthcoming months.
We hope you got as much out of the meeting as we did.
I look forward to our next catch up and, in the meantime, if you have any questions or queries, please don’t hesitate to get in contact with one of our team.
Thank you and best wishes.
Kind regards,[name] [title]
Customer service departments can be the backbone of a business, the department that often gets the most flack and the least rewards.
Make sure you give your hard-working customer services’ team the recognition and thanks they deserve by sending them a personal letter of thanks, which could read something like this:
Dear [name of employee],
As a valued and hard-working member of our customer services department I would like to thank you for all your hard work and being such a key face behind our company.
The business has had great reviews and feedback in recent months, positivity that has been driven by our always-smiling and never flustered customer services team.
You are a vital member of our customer services department and I would like to say thank you and hope you remain part of the team for a long time to come.
Once again, thanks for your hard-work and commitment in what I know isn’t always an easy job.
Best wishes,[name] [title]
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–Thank you for making us the leading supplier of home office supplies in the - Thank you for being a ” Contact Customer” We Appreciate Your Business.
As the Thanksgiving holiday approaches here in the United States, we thought it would be a great time to discuss a few different ways you can use language to express your gratitude to customers.
Thanking customers and telling them how much you appreciate them are important parts of the customer’s emotional journey, and it is important to remember that these expressions are only as valuable as they are authentic.
Sure, a team member can occasionally get away with a perfunctory “thank you”; yet, over time, customers can sense when expressions of gratitude aren’t sincere.
As hinted at above, a simple “thanks” can seem perfunctory, even canned, and it can often be helpful to mix up the ways you express gratitude to customers.
As with any communication, context is king. Some phrases and approaches are more appropriate for written communication, others for verbal. The options below are just that, options, which should be deployed in the right circumstances with the right person.
There is nothing wrong with a simple thanks or thank you when speaking with a customer, though for more formal or new interactions thanks can seem a bit casual. Yet, these phrases can be made more powerful by adding some emphasis.
“Thanks so much!”
“A thousand thanks!”
Appreciate is one of the 10 Power Words I wrote about in Be Your Customer’s Hero. Why? Because appreciate sends a powerful, positive message to the listener’s brain. Appreciate also has the advantage of working well both informally and formally.
“We really appreciate you coming in today. Have a great day!”
“We appreciate your business and look forward to seeing you again soon.”
Grateful is a great alternative to appreciate and functions similarly in that it can be used both informally or formally.
“Thank you for letting me explain what happened. I’m truly grateful.”
“We want to express our sincere gratitude for your many years as a loyal customer. To thank you for your loyalty, we have…”
While these words are not expressions of gratitude themselves, they are great setup terms for the words above.
“We wanted to take a moment to acknowledge the experience you just had and to let you know how much we appreciate your patience.”
“We recognize that your last experience fell far short of your expectation, and we want to let you know that we are truly grateful that you have allowed us the opportunity to continue to serve you.”
“We wanted to recognize your many years as a loyal member of our program. To show our appreciation, we would like to invite you to join our…”
While an important word in its own right and another of the 10 Power Words from Be Your Customer’s Hero, understand is also an effective setup word for an expression of gratitude. Every customer wants to be heard, to be understood, and simply using the word understand sends a message to the customer that you have understood them. It is exceptionally powerful in reactive service and when trying to resolve a customer issue.
“I understand how frustrated you must be, and I truly appreciate you taking the time to repeat your story for me.”
“I understand sir — no customer should have to go through that — and I’m truly grateful that you are allowing me the opportunity to resolve this issue for you.”
As we all know, communication is the backbone of Hero-Class® customer service.
Often, a simple “thank you” is enough; sometimes though, we want to express our gratitude more fully. The options above should help you find more ways to thank your customers that will resonate with them emotionally.
To that end, whether this is your first time here or you are a loyal part of the Customers That Stick® community, we know your time and attention is valuable, and we truly appreciate you allowing us to be part of your customer experience journey. Thank you!
Best wishes for a happy Thanksgiving holiday, and we hope that you have much in your life to be grateful for!
As the Thanksgiving holiday approaches here in the United States, “We appreciate your business and look forward to seeing you again soon.