Hi Greg Boyle, Thank you for taking the time yesterday to listen to my concerns and then to suggest the perfect remedy. You were helpful, patient and.
by Muireann Prendergast
The idea of making your first business call in English is not just unsettling, but terrifying for most students of English. However, with some work beforehand and plenty of practice, there are ways to prepare for it. Here are five of them.
1. Prepare your introduction and possible introductions from the speaker
It’s a good idea to prepare your opening sentences of introduction before you dial that number.
– Good morning/Good afternoon.
– This is Pedro Rivas from Google Argentina speaking.
– May I speak to Mr. John Daly, please?
If the person is expecting your call, it is helpful to say this.
– Mr. Daly is expecting my call.
It is also useful to prepare yourself for what the speaker might say in return.
If the person who has answered the telephone is the person you have asked to speak to he/she will say:
– This is she/he
However, if you are calling a big company or multinational it is likely that the person’s secretary or personal assistant, PA, might answer the telephone. He/she might say the following:
– Can you hold the line please while I transfer you to Mr. Daly’s office
– I’m sorry, Mr. Daly is not available at the moment, may I take a message?
– I’m sorry, Mr. Daly has stepped out of the office, can you call back later?
Or, if the lines are busy, you might hear:
– All of our operators are busy at the moment, can you please call back later.
2. Practice saying your number and email and noting down numbers and emails in English
For business calls, you can be sure you will have to leave your own telephone number or the number of your office at some point. For this reason, it is necessary that you be confident in saying your number in English. You should practice saying it beforehand:
Remember, it sounds more fluent to say your number two-digits at a time.
For example, if your number is 6554389887, you should read it sixty-five, fifty-four, thirty-eight, ninety-eight, eighty-seven.
Also, practice saying your email address in English.
@ = at
.com = dot com
Also, business calls will also require you to hear and note down telephone numbers. It is helpful to practice listening to numbers and writing them down from English-language television and radio news reports.
Also, brush upon on your alphabet in English for noting down email addresses. If possible, ask native English speaking friends to call out their email addresses to you and practice writing them down.
3. Leaving a message on an answering machine
Leaving a message on an answering machine for work purposes in English can be a scary experience. However, once you have clear what you want to say you can practice it beforehand, writing down the information if it helps.
Here is an example:
Good morning/Good afternoon. This is Paul Garcia from Garcia & Associates architects in Madrid. I am calling to confirm my video conference call for 4 pm Tuesday afternoon next, May 16, with David Lloyd. Should Mr. Lloyd be unable to receive the call, I would appreciate it if he would call me on my direct line at 065 3453432 to reschedule it. Otherwise, I look forward to speaking with Mr. Lloyd on Tuesday. Until then, thank you and goodbye.
4. Tips to help you understand
If you feel overwhelmed and cannot understand the speaker, don’t worry. There are ways to get out of difficulty:
If you can’t understand what the person is saying say:
– I’m sorry, could you repeat that please?
If you think the person is speaking to fast:
– I’m sorry, would you mind speaking slower, please?
If you can’t catch a place name or person mentioned:
– I’m sorry, could you repeat that please?
If you can’t hear them properly
– I’m sorry there is interference on the line, can I call you from different phone?
– I’m sorry there is a bad connection can I call you back later?
5. Finishing the call
When it is time to finish the call you can say
– Alright then, I think that’s about it for now.
– I’m happy that we have covered all the bases.
It’s also a good idea to thank the person for their time.
– I appreciate you taking the call and thank you for your time.
Establish how you would like to follow up after the telephone call
-I look forward to speaking with you again next week.
-I will send you an email with the details we discussed attached.
-I look forward to speaking to you personally next week.
While you think about what you are going to say and how you want to say it let’s listen to the best known pop song in English about stressful telephone calls, Blondie’s Hanging On The Telephone:
The Fox Inn, Felpham: "Hi Thank you so much for taking the time to " | Check out answers, plus unbiased reviews and candid photos: See unbiased.
Though I was never able to resolve the issues for which I came here , But that was one of the best experiences I ever had ,
I know I was a jerk sometimes , asked a lot of questions , but everyone here was so kind and they always helped me.
Thank You very much everyone that was a great time here
Gracey, Publisher1, DAN, Zihara, ggsmith , Cade, crussader , galeski Luize and T.V, all people behind these usernames thank you very much you are great people, doing great work of helping others , Hopefully Google reward you for this some day or at least makes a website to keep your memories there.
I thought that it is a good time to leave I learnt enough about Ad-sense , Now all topics repeat again and again , so probably I should concentrate on building my websites and after getting a Adsense ID come back here again(may or may not with a new user name) :) , SO that is my way of saying thanks TO all of you , you are teachers and really good one, And a lot of experience you share from your lives , I would be missing that and missing everything here , The some of the Questions ( WHy I got disapproved ????) ( My Youtube is channel is not accept , what to do ????) , Domain name issues) :) and a never ending list
And Off course some new People her cymbhal-cymbhal , RObo Rat or Scardey cat (what ever you like :) ) , Best of Luck Hope you go on well and learn a lot from here.
AND Modest Earner :) (ME) I haven't forgot you , Hopefully we are still friends and Thanks for doing me that favour , waiting for you to come back from Africa . Hope you enjoy yourself there .
Hope this small message brings a smile on faces of everyone :)
Thank you again (Hopefully I haven't forgot anyone, if I did sorry for that )
Allah Haffiz ( May Allah always Protect you )
It’s always a good idea to say thank you when someone lends you a hand at work or helps you with your job search. Not only will you be expressing your gratitude, but it'll also help you maintain a strong professional relationship with that person.
When in doubt, say thank you. There are many situations in which it is a good idea to follow up with a thank-you note. You should say thank you whenever a colleague helps you out, after an informational interview or job interview, when someone writes you a letter of recommendation, and in many other professional situations. Not sure if you should send a note? Err on the side of sending one – it never hurts to say thank you.
Consider the format. When saying thank you, you can choose between a handwritten note, a letter, or an email. An email is more informal and is best when you want the person to receive your note as soon as possible.
For example, if a hiring manager is going to make a decision right after your interview, you might want to email him or her for the sake of time. Consider a handwritten note when you have more time and want to give the note a personal touch.
Keep it short and sweet. In the letter, you want to state what specifically you are thanking the person for.
Is it for writing you a letter of recommendation or for a time a coworker covered your shifts when you had to take time off? State the specific reason but keep the note short. One to three paragraphs are usually all you need.
Use quotes. If you are struggling with what to say in your note, use the quotes below as a starting point. You’ll have to tailor them to fit your personal circumstances. This might include changing some of the language in the quote or adding more information. You will also want to begin your note with a salutation and end with a closing and your signature.
Employee Thank You
Thank you for all your help. I'm happy to have you as a part of this team. In the short time you have been here, you have really helped to make things run smoothly. I really appreciate your willingness to help out wherever needed. It's that kind of flexibility and dedication that will help this company grow to its full potential.
Thank You to Boss
Thank you for your confidence in me, and for your support for this project. I'm confident that you're going to be pleased with the results.
Thank You for Help With Project
Thank you very much for offering to help out with this project. I really appreciate your willingness to assist. It is helpful to have someone who has had experience with similar issues on previous projects to offer guidance. I am looking forward to implementing many of your suggestions.
Thank You for Teamwork
Thank you so much for your assistance. You really came through, proving what it means to be a "team player." The extra effort you put in was really appreciated.
Thank You for Help
Thank you so much for the help you gave me this week. I greatly appreciate the assistance you have provided me.
Thank You for Information
Thank you for your response to my inquiry. I appreciate the information you have provided me with and I appreciate the prompt reply.
Thank You for Answering Question
I want to thank you for taking time out to answer my question the other day. I am sure that you are busy, and I appreciate you taking the time to respond personally to me. Thank you again.
Thank You to a Volunteer
Thanks for offering to co-coordinate the committee. I just got a copy of the responsibilities that we will share, which I'll forward to you along with the list of members. I really appreciate your help.
Thank You for Donation
I wish to thank you so much for your generous donation. This will be of great help; our participants will benefit significantly. I will keep you informed as to our progress. Again, my sincere appreciation for your generosity.
Thank You for Gift
Thank you so much for your gift. I really appreciate you thinking of me, and you couldn't have chosen a more perfect present for me. Again, thanks very much.
Thank You for Generosity
Thank you so much for helping me out during these very difficult times. Your help has been invaluable to me, and I don't know how I would have managed without your help and support. Again, thank you so much. I sincerely appreciate your generosity.
Thank You for Help With Business
I really appreciate all your help in getting my business ready to open. You've been right there, helping out wherever and whenever you could for these past few months. We couldn't have done it without your expert services. I am very appreciative of your assistance and looking forward to continuing to work together.
Thank You for Inspiration
Thank you so much for talking to me the other day; you have inspired me to work on my new project and follow my dreams. I could not have made these decisions without you.
Thank You for Career Assistance
Thank you for taking the time to talk with me. I sincerely appreciate the time you spent reviewing my career goals and recommending strategies for achieving them. Your advice was very helpful and gave me a new perspective on available opportunities.
Thank You for Job Search Help
Thank you for all the help you have given me with my job search. I especially appreciate the information and advice you have provided, and the contacts you have shared with me. Your assistance has been invaluable to me during this process.
Thank You for a Job Referral
Thank you very much for referring me for the position at ABCD. I am grateful for the time you spent reviewing my application and recommending me for the job. Again, thank you so much for your help.
Thank You for a Recommendation
Thank you so much for recommending me for the position. I received an interview, and I know this is in large part due to your kind recommendation. I will keep you updated on the interview and hiring process.
Thank You for Internship
Your advice and experience have been tremendously helpful throughout these past six months. I truly appreciate the confidence you showed in me by giving me this internship. I hope that after graduation, I might be able to speak with you about pursuing a career in social work.
Thank You for Job Interview With Contact Information
I am very interested in working for you and look forward to hearing from you once the final decisions are made regarding this position. Please feel free to contact me at any time if further information is needed. My cell phone number is (555) 555-5555.
Job Interview Thank You
I appreciate the time you took to interview me. I am very interested in working for you and look forward to hearing from you about this position.
Thank You for a Group Interview
Today's interview served to reinforce my interest in becoming part of your team. If there is any other information I can provide to help expedite the decision-making process, please let me know. Again, I appreciate the time you, and the rest of the team, took to talk with me, and I look forward to hearing from you soon.
Thank You for a Second Interview
I am pleased to have had a chance to talk with you again and thank you again for your consideration. This second interview has confirmed my interest in working for your company, and my confidence that I am a good fit for the job. I look forward to hearing from you.
Here are some simple appreciation messages you can use for a variety of circumstances. Next time you want to communicate your gratitude but don’t know what to say, grab one of these messages and adapt it to your circumstance.
Download the Word Template
123 Main Street
Anytown, CA 12345
September 1, 2018
123 Business Rd.
Business City, NY 54321
Dear Ms. Lee:
I really appreciate all your help in getting my new flower shop ready to open. You've been right there, helping out wherever and whenever you could for these past few months. I especially appreciate your help with the color and decorating choices, as well as the advice on which software programs to buy.
We couldn't have done it without your expert services. I am very appreciative of your assistance and looking forward to continuing to work together. If there’s ever anything we can do to return the favor, please let us know.
Again, thank you so much.
Regardless of format, the most important thing to do in your note is to clearly explain why you are writing to say thank you.
The gesture is made even more special when you've taken the time to include a Thank you for taking the time to help me, it really meant a lot.
I hope the question is not too silly, but I think it may help others too.
I want to thank the professors that are writing reference letters to me. I thought I'd put this at the end of my email requesting the aforementioned letters:
1) Thank you for taking the time to write this letter.
2) Thank you for taking the time and effort in writing this letter.
3) Thank you for dedicating your time and energy into this.
Are these options acceptable? What would be a more natural way of saying this stressing not only the time they took to write it, but also the pains they took, having to lose time writing this?
I think this question has the benefit of being useful in other cases. I just realized I don't really know how to thank people for something like this formally in English.
How to say thank you for the ....?
'Thank you for taking your time writing' or 'Thank you for taking your time to write' ?
Should I say "Thank you for your kindly attention" or "Thank you for you kind attention"
EDIT: I should have emphasized this better, but I felt it was very important to thank the referees for the effort (not only the time spent) put into writing the letter. So I wanted that the answer to this question could highlight this desire. And thank you for your answers! All of them are excellent, it's a shame I can pick only one as the correct answer.
Thank you for taking the time to read and comment on the article. Several commenters have made this point: that conflating my personal and.