"It is my pleasure." "You are most welcome." "Absolutely." These are all gracious responses to thank you in formal and casual situations. An acknowledgement of.
How can there be so much debate about whether to say “You’re welcome” when someone says “Thank you”?
It’s never just a “thank you” or a “you’re welcome”.
It’s a long flourishy email extolling the enormous virtues of a product you ALREADY BOUGHT or about a company YOU ALREADY ARE DEALING WITH.
Thank you for the widget. It was perfect for my needs. Bob
Mary, you are most welcome. We here at the Widget Hut pride ourselves in top notch customer service for every sale. The widget you purchased, Frankenwidget, was voted the Number One Widget for 2013 from Widget Magazine. It will serve you well. If you ever have a question about your widget, our top notch widget sales team will be more than happy to help you 24 hours a day, 7 days a week with your widget question. Remember, at the Widget Hut customer service is our top priority and the customer is always number one! Thank you for being such a great customer, Mary!
My name is Bob.
Bob, you are most welcome. We here at the Widget Hut pride ourselves in top notch customer service for every sale. The widget you purchased, Frankenwidget, was voted the Number One Widget for 2013 from Widget Magazine. It will serve you well. If you ever have a question about your widget, our top notch widget sales team will be more than happy to help you 24 hours a day, 7 days a week with your widget question. Remember, at the Widget Hut customer service is our top priority and the customer is always number one! Thank you for being such a great customer, Bob!
Do you send a reply to candidates informing them that you've received their application? Email template for thank applications for theri submission and But it's well worth putting some time and effort into the message itself.
In AE, the standard polite reply is "You're welcome." That is always acceptable, and for strangers, it is always the best.
All other replies are up to the person, and the situation. I can't recommend any other replies for the 3 cases you mention. All the ones you mention are natural for some people, when spoken in some ways. If you say them the wrong way, or if they are not natural to you, then you should avoid them.
Personally, for people I interact with many times each day (co-workers or family I am living with), my reply is often a smile, with eye contact and a confirming head-nod. In other words, I do not use words. My reaction is more important than my words. I may also say "sure" or "no problem". But other people use different phrases.
It it tricky to talk about this subject in a written-text-only format like this thread. In a one-to-one interaction such as this, expressing an emotional response isn't what words you use: it is how they are said (voice and facial communication). Isn't that true for Hindi speakers too?
Letters of appreciation from customers, colleagues and business associates can be used as a stepping stone to improve customer relations or enhance an existing relationship. While you don't want to get into an ongoing cycle of sending a thank you note for a thank you note in which all you reply is "thanks" and "you're welcome," there are ways to make the most of this exchange.
If someone thanks you for your time, compliments your product or service or otherwise has something good to say about your company, acknowledge your fan's appreciation with a return message.
Example: Thank you for taking time to recognize the superior service you received from our sales associate, Jane Dell. Your letter of thanks will be recorded in Jane’s employee file and she will be acknowledged at our next employee staff meeting.
Example: Thank you for your kind letter of gratitude regarding the completion of your interior redecoration. We hope you will consider us again in the future for your decorating needs.
The timing of your response should be in-line with whatever internal standards you have for replying to customer queries. If you get back to customer emails in 24 hours, do the same with responding to a letter of thanks.
If someone writes to thank you for an estimate, a product sample or as a follow-up to a consultation, use the opening to take your business relationship to the next level.
Example: I'm happy to hear you received the sample of our new green cleaning products. I'd be happy to arrange a time to come to your business and provide an estimate of quantities needed for your internal cleaning staff.
Example: I'm glad to hear you received our estimate for your construction project, and that the estimate meets with your board’s financial needs. I would like to arrange a time to meet and discuss a timetable for moving forward with more concrete development plans.
In this instance, the thank you letter you receive is part of an ongoing business deal and should be followed-up on right away.
If someone shows appreciation for a product or service, encourage repeat business by offering a freebie or incentive to prompt her to visit you again.
Example: I'm delighted to hear that the catering of your father's retirement party was so well received. Enclosed, please find a gift certificate for $100 off your next party or event.
Example: We were pleased to learn that your automotive repair experience was a pleasant one. Enclosed, please find two free oil change coupons as well as a service coupon to give to a family member or friend. Have him mention your name and we’ll send you a gift card for a free wash and wax on your next visit.
Replies used as marketing tools should be prioritized and sent as soon as possible, just as you would promptly return a call requesting information or to schedule an appointment.
Below are some polite ways to thank someone for a quick answer, in an email message or in a letter: More formal. Many thanks for the prompt reply. Thank you .
Most people love to be noticed, but few know how to accept a compliment gracefully. Instead, they downplay the compliment or reject it entirely.
When you receive a compliment from someone you admire, your first reaction may be to deflect the attention. For example, when a friend expresses their gratitude for your help, you may be prone to redirect the compliment and respond with something like, "Oh, I wasn't that helpful. Anyone could have done it."
That response downplays your role and insults the person who paid you the compliment in the first place. When you deny, deflect or self-insult, others may misinterpret your actions and think of you as ungrateful or insecure.
Gratitude is the only acceptable way to acknowledge someone's kind remarks. Sincere thankfulness won't give off the appearance of pride or vanity. Instead, it shows you acknowledge a person's recognition and appreciation.
Whenever you receive a compliment or accolade, but don't know what to say, use these tips to accept compliments with grace.
Humbly say, "Thank you." It is the simplest phrase you can say, but it sends a powerful message. It is unassuming, humble and shows your gratitude. When you receive a compliment, say something like, "Thank you, I appreciate your kind words."
Don't try to one-up a compliment. Avoid the temptation to "out-compliment" someone. You may feel inclined to say, "Thank you, but everyone knows your contributions were much more valuable than mine." Simply embrace the moment and show your gratitude.
Mind your nonverbal cues. Body language is a powerful communication tool. If your body language doesn't match your words, you may send the wrong message. Crossed arms or casual posture may be misinterpreted as disinterest. Use direct eye contact to engage the person with whom you're speaking. Lean slightly forward and smile when you receive someone's praise.
Acknowledge your team's effort. When you receive recognition for something you did with others, acknowledge their work. For example, if you co-host a bridal shower with a friend, publicly recognize her effort. As people leave the event, say something like, "I'm so glad you enjoyed the party. I'll pass your kind words along to Sarah, who helped plan the event."
Follow proper protocol. If you receive an award at a public ceremony, accept the award with your left hand. This will allow you to hold the trophy, plaque or certificate and leave your right hand free to shake hands. Show humility and gratitude when you thank those who congratulate you.
Receive toasts with grace. If someone pays you a compliment in the form of a toast, don't drink from your glass at the end of the speech. It's the equivalent of patting your own back or singing "Happy Birthday" at your own party. The best course of action is to nod your head in acknowledgement and smile. When everyone has enjoyed a sip of their beverage, stand and offer a toast in return.
For more etiquette and gratitude tips, visit Jacqueline Whitmore's blog or "like" her Facebook page.
Sample letters to thank someone for a reply or response. Sample Letter #1 I want to thank you for the opportunity to earn your business, and I look forward to .